Guidelines for Communications during Recruiting

Goals

Every candidate should feel they were treated with respect, even when they didn’t get an offer, or even an interview. Engaging in timely communications is key to making this happen, especially because so many companies have chosen not to provide feedback at all.

Acknowledge receipt of application, ideally within 24 hours
Always send outcome email as soon as possible - don’t keep people on the back burner if their candidacy is not being actively pursued.
If a candidate is sitting in a queue for a week or longer, give them a ping, so they know they’re still in the queue somewhere.
Please be giving. Job searching can be a bummer, so if there’s something you or we can do to help, please consider offering. For example, if someone doesn’t have a buildings background, but seems to be attempting a career pivot, encourage them and offer an informational, if you have the bandwidth and the spirit moves you.

Email Templates (Hubspot Snippets)

Please use the templated language below so that we maintain consistency on outgoing messaging. You can access the messages below as snippets in Hubspot.
The messages below are intentionally neutral. If you feel it’s appropriate to add a personal touch, please make sure any modifications have a positive angle.

Avoid language that suggests that they were found wanting (e.g. “we don’t think you’re a fit for this role”)
If you had a particularly enjoyable conversation, let them know
If it’s someone we’d want to consider for future positions, ask them to keep an eye on the job postings and do some selling of why they should continue to be interested

#resume-received

Just a quick note to let you know that we’ve received your application - thank you! Please be patient with us as we conduct resume review. We’ll be in touch soon.

#drop-resume

Hello! Thank you for your interest in Cadence OneFive. We’ve reviewed your submission and decided not to pursue your candidacy at this time. We wish you the best in your climate career!

#first-interview

Hi! We love to get to know you better. Please schedule an interview at the link below.

[INSERT SCHEDULE LINK]

As a reminder, the first interview will be mostly about you (But here’s a 1-minute intro to us)!

#second-interview

Hi! Thank you for your time in the first interview! We’d like to take the next step and invite you to a second interview, when you can ask us any and all questions you may have about us, our work, and our company.

We’d like to be able to answer your questions in detail, including non-public and confidential information – please sign this NDA. You may also want to take a look at the public version of our handbook.

And then please schedule your second interview here:

[INSERT SCHEDULING LINK]

#drop-interview

Hi! Thank you again for the time you’ve spent interviewing. We’ve decided not to pursue your candidacy further at this time, but we’re a young company and plan to grow – feel free to keep up with us on LinkedIn for future opportunities.

We wish you the best in your climate career!